Disclaimer: This material is for educational purposes only and is not legal or medical advice. Always verify current rules with the Medical Board of California (MBC), Osteopathic Medical Board of California (OMBC), California Board of Registered Nursing (BRN), Physician Assistant Board (PAB), and California State Board of Pharmacy, and consult qualified counsel before acting.
Executive Summary
- Medical direction & CPOM - In California, the medical director must be a California-licensed physician (MD/DO) and retain final authority over clinical decisions. Business partners may provide nonclinical services via an MSO, but may not control medical judgment (California’s Corporate Practice of Medicine doctrine).
- Delegation & prescribing - Physicians may delegate medical tasks to NPs, PAs, and RNs only within each license’s scope and with proper written documents (e.g., standardized procedures for NPs/RNs; PA practice agreements). Controlled-substance prescribing requires DEA and California’s PDMP (CURES) checks as applicable.
- NP independence (AB 890) - Qualified NPs may practice without standardized procedures under BPC §2837.103 (in specified settings) and §2837.104 (broader settings after meeting additional criteria). They must still comply with standards of care, DEA/CURES for controlleds, and any Board requirements.
- Aesthetics/devices - Lasers/IPL and injectables are medical. RNs/NPs/PAs may operate lasers and perform delegated procedures under physician supervision/approved protocols; medical assistants and estheticians may not operate lasers.
- Telehealth - Telehealth is permitted when it meets the same standard of care and requires informed consent under BPC §2290.5; keep full documentation. E-prescribing is broadly required under BPC §688 (with limited exceptions).
The California Medical Director Compliance Checklist
1. Entity & Ownership Structure
- California prohibits the corporate practice of medicine — non-physician entities cannot hold or control a medical practice.
- Physicians must render clinical services through a professional medical corporation (PC).
- The MSO may provide business, administrative, or support services (e.g. billing, HR, marketing), but must not direct or influence medical decisions, clinical protocols, or charting.
- The agreement (Management Services Agreement) must explicitly preserve clinical autonomy, avoid fee-splitting or revenue-sharing tied to medical services, and delineate boundaries of control. Read at Holt Law
2. Medical Director Credentials & Responsibilities
Each facility shall have a Medical Director who shall be a physician and shall be responsible for standards, coordination, monitoring and evaluation, and planning for improvement of medical care in the facility.
The Medical Director shall:
- Ensure that the facility admits only those patients for whom it can provide adequate care and that the facility complies with sections 97520.1, 97520.3 and 97520.5.
- Act as a liaison between the medical staff, the Administrator, and the Governing Body.
- Be responsible for reviewing, evaluating and approving patient care policies and procedures.
- Act as a consultant to the Director of Nursing in matters relating to patient care.
- Be responsible for reviewing employees’ health examination reports.
3. Delegation & Prescriptive Authority
Nurse Practitioners (NPs):
- Operate under standardized procedures unless granted independent authority.
- Require a furnishing number to prescribe or furnish drugs.
- Under AB 890 (BPC §§2837.103–.104), qualified NPs can practice independently after meeting transition-to-practice requirements and registering with the BRN.
- Must hold a DEA registration and check CURES before prescribing controlled substances.
Physician Assistants (PAs):
- Must have a practice agreement per SB 697 (2019) outlining supervision, communication, and delegated prescribing.
- DEA registration and CURES use required for controlled substances.
- Modernized rules allow flexible supervision ratios.
4. Quality Assurance (QA) & Oversight Documentation
- Maintain written proof of active physician oversight, including signed attestations, QA committee reports, and supervisory protocols.
- Conduct routine chart reviews (commonly 5–10% of encounters) to monitor quality of care, documentation standards, and adherence to clinical protocols.
- Hold regular QA meetings, with documented agendas, minutes, and follow-up actions, to address findings, complaints, and performance metrics.
- Track and document all complaints, incident reports, investigations, and resolutions in accordance with California’s patient safety and reporting obligations.
- Retain QA and oversight files for at least seven (7) years after the last date of service, or longer for minors and specialized records.
5. Telehealth Compliance
California’s BPC §2290.5 requires telehealth care to meet the same standard as in-person visits.
- Obtain and document telehealth informed consent.
- Use HIPAA-compliant, encrypted systems.
- Providers must be licensed in California to treat California patients.
- Electronic prescribing required under BPC §688, except in limited cases.
6. Controlled Substances (CURES Compliance)
All DEA-registered prescribers must enroll in and consult CURES (California’s PDMP).
- Query CURES before prescribing any Schedule II–IV controlled drug.
- Recheck at least every four months for ongoing therapy.
- Document each CURES query in the patient record.
- Registration with CURES is mandatory.
7. Pharmacy & Compounding (GLP-1s, Hormones, Injectables)
Compounding and dispensing require strict compliance with federal and state standards.
- 503A/503B:
- 503A pharmacies compound per patient prescription.
- 503B outsourcing facilities compound in bulk under FDA registration.
- Source only from FDA-registered suppliers.
- Follow USP <797> standards for sterile compounding.
- Avoid misleading advertising (no “FDA-approved” claims).
- Physician dispensing allowed only with compliant labeling and recordkeeping.
8. Marketing & Advertising Guardrails
- Medical advertising is regulated under California Business & Professions Code (BPC) §§ 651–652, which prohibit untruthful or misleading medical advertising.
- Ads (print, digital, broadcast) must be truthful, factual, and not misleading. Claims must be substantiated.
- You may only claim “board-certified” if the board is recognized by ABMS, AOA, or approved by the Medical Board of California.
- Avoid deceptive before/after photos, exaggerated claims, or unverified patient testimonials.
- Retain copies of advertisements (drafts, final versions, media buys) for at least two years.
- Online marketing must also comply with HIPAA and FTC standards — particularly rules on patient privacy, use of protected health information (PHI), truth in advertising, and prevention of deceptive practices.
9. Documentation & Audit Readiness
Auditors look for written proof of compliance, not verbal claims. Maintain organized files for:
- Entity formation and ownership records.
- MSO management agreement.
- Licenses, DEA, and CURES registration.
- NP/PA agreements and protocols.
- QA meeting logs and chart reviews.
- Advertising approvals and consent templates.
The Legal Frame: CPOM + Who Can Be a “Medical Director”?
What CPOM means in practice:
Who can serve as medical director:
Delegation & Prescriptive Authority (NPs/PAs/RNs): The Documents that Matter
Delegation of Medical Acts
Use physician-approved written documents that define scope, training, supervision level, and emergency procedures (e.g., anaphylaxis plan for IV therapy). Delegation is limited to appropriately licensed/competent personnel.
🔗Medical Board of California – Medical Spas🔗BRN – Practice Publications
Supervisory/Collaborative Agreements
- NPs: Standardized procedures + furnishing (unless practicing under BPC §2837.103/.104 authority).
- PAs: Written practice/supervision agreements per the PA Practice Act (as updated by SB 697).
Include: authorized drugs/devices, consultation/referral rules, communication methods, escalation/emergency response, QA cadence (chart reviews/case conferences), and annual review.
Delegation Limits & Ratios
California no longer imposes a fixed physician-to-PA ratio in statute (post-SB 697); supervision is defined by the practice agreement and standard of care. For NPs, BPC §2837.103/.104 governs when standardized procedures are not required.
Program-Specific Spotlight
Medspas (Injectables, Lasers/IPL/RF, Skin Procedures)
Injectables and energy devices are medical. Physicians may delegate to NPs/PAs/RNs with training under protocols. Medical assistants and estheticians may not operate lasers. Keep eye-protection policies, laser safety training, test-spot/parameter rationale, and maintenance logs.
🔗MBC – Action Report (who may use lasers); MBC – “Business of Medicine—Medical Spas”; BRN laser advisories.
Telehealth (Virtual Primary Care, Psych, Weight Management)
Obtain/document telehealth informed consent and provide care that meets the same standard as in person (BPC §2290.5). Maintain secure records and e-prescribe under BPC §688 (exceptions apply).
Psychiatry & Behavioral Health
Ensure supervision/standardized procedures (or NP 103/104 status) are in place; for controlled substances, maintain DEA registration and CURES checks per HSC §11165.4.
Weight Loss & Wellness (GLP-1s, Phentermine, IV Therapy)
- Formulary clarity. List authorized agents, baseline labs, follow-up intervals, and stop criteria in your protocols.
- GLP-1s. Not scheduled; follow FDA/USP and CA Board of Pharmacy compounding/advertising rules.
- Phentermine & other controlleds. Higher risk: document CURES checks, contraindications, and follow-up frequency.
- IV therapy. Keep device/medication logs, compatibility references, crash-cart checks, and anaphylaxis drills.
The Paperwork California Regulators Actually Ask to See
- Entity & Governance. Professional corporation documents; MSO contract proving no clinical control.
- Licenses & Registrations. CA MD/DO, NP/PA/RN; DEA as applicable; CURES enrollment.
- Standardized Procedures & PA Agreements. Signed/current; include scope, communication, escalation, QA cadence; log annual review.
- Delegation & Scope Matrix. Who can perform which tasks; prerequisites; training; renewal dates
- Protocols & Consents. Procedure packets (injectables, lasers/IPL/RF, microneedling, IV therapy) with complication algorithms and documentation templates.
- Laser/Device Folder. Purchase orders (with physician order), operator training certificates, eye-safety SOPs, test-spot/parameter rationale, maintenance logs
- QA Trail. Chart-review lists with findings/remediations; meeting minutes; incident reporting and corrective actions; competency audit results.
- Marketing Approvals. Internal sign-offs to ensure titles/claims and before/after usage comply with BPC §651.
Telesupervision & Remote QA: What Good Looks Like
- Access & cadence. Ensure the medical director can promptly access records for reviews; set risk-tiered review percentages; document remediation and re-review.
- Escalation playbooks. Aesthetics: reversal agents, ocular-injury pathways, transfer criteria.
Psych: suicide-risk protocol, crisis resources.
Weight loss: severe GI events, gallbladder/pancreatitis flags.
(Best practice anchored in standard-of-care and MBC oversight expectations.)
Telehealth Prescribing: Weight Loss & Controlleds
- GLP-1s. Permissible if a valid practitioner-patient relationship exists and monitoring meets the standard of care; document labs/follow-ups; e-prescribe per BPC §688.
- Phentermine/controlleds. Document CURES checks (HSC §11165.4) and clinical rationale. Federal law (e.g., Ryan Haight Act) also applies to certain controlled-substance teleprescribing—ensure your workflow complies with federal requirements.
Common California Mistakes to Avoid
- Title without control. Calling someone “medical director” while the MSO dictates protocols or staffing is a CPOM problem.
- Stale documents. Adding PDO threads, RF microneedling, or GLP-1s without updating standardized procedures/practice agreements and training files. (Best practice aligned to MBC oversight.)
- Under-documented QA. No minutes, review lists, or remediation notes = regulators infer absent oversight.
- Improper device delegation. Allowing MAs/estheticians to use lasers.
- CURES lapses. Missing PDMP queries for Schedule II–IV or failing to re-query at least every four months.
Step-by-Step: Building a Defensible California Setup (30/60/90 Plan)
Days 1–30: Foundation
Confirm clinical control language in governance/MSO contracts; inventory licenses and DEA; enroll prescribers in CURES; paper your standardized procedures (NP/RN), PA agreements, and device protocols.
Days 31–60: QA in Motion
Start chart reviews; log findings and remediation; run a mock inspection against MBC/BRN/PAB expectations; align website/ads with licensure and supervision disclosures compliant with BPC §651.
Days 61–90: Harden & Scale
Complete direct-observation sign-offs; set renewal reminders; verify the medical director can access charts remotely; require updated protocols/training before launching any new service.
FAQs
Can a non-physician own a clinic?
A lay entity may own an MSO but may not practice medicine or control medical judgment (CPOM). Clinical services are delivered by a physician-controlled professional entity.
Who can be “medical director”?
A CA-licensed MD/DO who actually controls clinical policy, delegation, and QA—and is available to the team.
What must be in our standardized procedures/agreements?
Scope, authorized/excluded drugs/devices, communication, consultation triggers, emergency procedures, QA cadence, and annual review.
Are lasers and injectables treated differently?
Both are medical; lasers/IPL require appropriately licensed operators (MD/DO/NP/PA/RN). MAs/estheticians may not operate lasers.
Can we prescribe via telehealth?
Yes—when it meets BPC §2290.5 standards, with informed consent and documentation. Controlled-substance teleprescribing must satisfy both California (CURES) and federal requirements.
How Medical Director Co. Fits into California Compliance
We help you go beyond “check-the-box” compliance:
- California-licensed physicians experienced in medspas, telehealth, psych, and weight-management.
- Turnkey standardized procedures and PA agreements with California-specific elements (communication, escalation, QA) and refresh workflows.
- QA cadence you can sustain (chart-review targets, agendas, documentation trails).
- Laser/device setup (protocols, competency ladders, safety checklists, maintenance/incident logs).
- Structure alignment (MSO reviews to preserve CPOM compliance).
- Ongoing monitoring of MBC/BRN/PAB/Pharmacy guidance and legislative shifts.
Areas We Serve
California Resources & References
- Medical Board of California (MBC): https://www.mbc.ca.gov
- Osteopathic Medical Board of California (OMBC): https://www.ombc.ca.gov
- California Board of Registered Nursing (BRN): https://www.rn.ca.gov
- Physician Assistant Board (PAB): https://www.pab.ca.gov
- California State Board of Pharmacy: https://www.pharmacy.ca.gov
- Telehealth (BPC §2290.5): https://california.public.law/codes/business_and_professions_code_section_2290.5
- E-Prescribing (BPC §688): https://law.justia.com/codes/california/code-bpc/division-2/chapter-1/article-7-5/section-688/
- CURES PDMP (HSC §11165.4): https://oag.ca.gov/sites/all/files/agweb/pdfs/pdmp/hs-code.pdf
- NP Independent Practice (BPC §§2837.103/.104): https://california.public.law/codes/business_and_professions_code_section_2837.103 | https://codes.findlaw.com/ca/business-and-professions-code/bpc-sect-2837-104/
- Advertising (BPC §651): https://california.public.law/codes/business_and_professions_code_section_651

Bolton M. Harris, J.D., is a seasoned attorney with a formidable background in criminal law and a focus on healthcare law and compliance. As the in-house legal counsel at Medical Director Co., Harris brings a unique blend of prosecutorial experience and regulatory expertise to support healthcare professionals across Texas. Her career spans roles as a prosecutor in multiple counties and now as a trusted advisor on the legal intricacies of medical practice operations.
Education & Early Career
Bolton Harris completed her undergraduate studies at Southern Methodist University (SMU) in 2013. During her time at SMU, she was not only a dedicated student but also a competitive athlete on the university’s women’s swimming team. She went on to earn her Juris Doctor from Texas A&M University School of Law in 2016 and became a member of the Texas Bar that same year. Armed with a strong academic foundation and discipline honed as a student-athlete, Harris embarked on a career in criminal law immediately after law school.
Prosecutorial Experience in Texas
Bolton Harris began her legal career in public service as a criminal prosecutor. She served as an Assistant District Attorney in multiple jurisdictions, where she quickly rose through the ranks and handled a broad spectrum of cases. Some highlights of her prosecutorial career include:
- Assistant District Attorney, Dallas County, Texas: Prosecuted a high volume of criminal cases in one of the state’s busiest DA offices, gaining extensive trial experience in both misdemeanor and felony courts.
- Assistant District Attorney, Ellis County, Texas: Continued to hone her courtroom advocacy skills, known for meticulous case preparation and a tenacious pursuit of justice on behalf of the community.
- Assistant District Attorney, Navarro County, Texas: Broadened her legal expertise by handling diverse criminal matters in a smaller county, working closely with law enforcement and community leaders to uphold the law.
Through these roles, Harris built a reputation for being a tough but fair advocate. She brought numerous cases to trial and developed an in-depth understanding of the criminal justice system. This distinguished prosecutorial background laid a strong foundation for the next phase of her career in the private sector.
Healthcare Law & Compliance at Medical Director Co.
After her tenure as a prosecutor, Harris shifted her focus to healthcare law, applying her legal acumen to the medical field. She recognized that the same attention to detail and tenacity that served her in criminal law could benefit healthcare providers navigating complex regulations. Embracing this new direction, Harris became well-versed in the intricate laws governing medical practices – from licensing requirements to patient safety and privacy standards – and is passionate about helping practitioners stay compliant.
In her current role as the in-house attorney for Medical Director Co., Bolton Harris oversees all legal and compliance matters for the organization and its clients. Medical Director Co. is a nurse-owned firm that connects nurse practitioners (NPs), physician assistants (PAs), and registered nurses with qualified medical directors and collaborating physicians, offering fast placements and comprehensive compliance support for healthcare practices. Harris ensures that each of these partnerships and clinical ventures adheres to all applicable state and federal laws. She is responsible for drafting and reviewing collaborative practice agreements, advising on regulatory requirements, and providing ongoing legal counsel as clients establish and grow their clinics. Drawing on her prosecutorial eye for risk management, Harris proactively identifies potential legal issues and addresses them before they escalate, giving healthcare professionals peace of mind.
Bolton M. Harris’s multifaceted expertise – spanning high-stakes courtroom litigation to detailed healthcare compliance – makes her a formidable legal ally. Whether advocating in front of a jury or guiding a medical practice through regulatory hurdles, she remains committed to the highest standards of the legal profession. Her blend of courtroom-tested skill and healthcare law knowledge ensures that clients of Medical Director Co. receive elite-level counsel and steadfast protection in an ever-evolving legal landscape.