California Medical Director Requirements & Compliance Rules (2025 Guide)

California Medical Director Requirements & Compliance Rules (2025 Guide)

Disclaimer: This material is for educational purposes only and is not legal or medical advice. Always verify current rules with the Medical Board of California (MBC), Osteopathic Medical Board of California (OMBC), California Board of Registered Nursing (BRN), Physician Assistant Board (PAB), and California State Board of Pharmacy, and consult qualified counsel before acting.

Executive Summary

California Medical Director Requirements & Compliance Rules (2025 Guide)

The California Medical Director Compliance Checklist

1. Entity & Ownership Structure

  • California prohibits the corporate practice of medicine — non-physician entities cannot hold or control a medical practice. 
  • Physicians must render clinical services through a professional medical corporation (PC). 
  • The MSO may provide business, administrative, or support services (e.g. billing, HR, marketing), but must not direct or influence medical decisions, clinical protocols, or charting. 
  • The agreement (Management Services Agreement) must explicitly preserve clinical autonomy, avoid fee-splitting or revenue-sharing tied to medical services, and delineate boundaries of control. Read at Holt Law

2. Medical Director Credentials & Responsibilities

Each facility shall have a Medical Director who shall be a physician and shall be responsible for standards, coordination, monitoring and evaluation, and planning for improvement of medical care in the facility.

The Medical Director shall:

  • Ensure that the facility admits only those patients for whom it can provide adequate care and that the facility complies with sections 97520.1, 97520.3 and 97520.5.
  • Act as a liaison between the medical staff, the Administrator, and the Governing Body.
  • Be responsible for reviewing, evaluating and approving patient care policies and procedures.
  • Act as a consultant to the Director of Nursing in matters relating to patient care.
  • Be responsible for reviewing employees’ health examination reports.

3. Delegation & Prescriptive Authority

Nurse Practitioners (NPs):

  • Operate under standardized procedures unless granted independent authority.
  • Require a furnishing number to prescribe or furnish drugs.
  • Under AB 890 (BPC §§2837.103–.104), qualified NPs can practice independently after meeting transition-to-practice requirements and registering with the BRN.
  • Must hold a DEA registration and check CURES before prescribing controlled substances.

Physician Assistants (PAs):

  • Must have a practice agreement per SB 697 (2019) outlining supervision, communication, and delegated prescribing.
  • DEA registration and CURES use required for controlled substances.
  • Modernized rules allow flexible supervision ratios.

4. Quality Assurance (QA) & Oversight Documentation

  • Maintain written proof of active physician oversight, including signed attestations, QA committee reports, and supervisory protocols.
  • Conduct routine chart reviews (commonly 5–10% of encounters) to monitor quality of care, documentation standards, and adherence to clinical protocols.
  • Hold regular QA meetings, with documented agendas, minutes, and follow-up actions, to address findings, complaints, and performance metrics.
  • Track and document all complaints, incident reports, investigations, and resolutions in accordance with California’s patient safety and reporting obligations.
  • Retain QA and oversight files for at least seven (7) years after the last date of service, or longer for minors and specialized records.

5. Telehealth Compliance

California’s BPC §2290.5 requires telehealth care to meet the same standard as in-person visits.

  • Obtain and document telehealth informed consent.
  • Use HIPAA-compliant, encrypted systems.
  • Providers must be licensed in California to treat California patients.
  • Electronic prescribing required under BPC §688, except in limited cases.

6. Controlled Substances (CURES Compliance)

All DEA-registered prescribers must enroll in and consult CURES (California’s PDMP).

  • Query CURES before prescribing any Schedule II–IV controlled drug.
  • Recheck at least every four months for ongoing therapy.
  • Document each CURES query in the patient record.
  • Registration with CURES is mandatory.

7. Pharmacy & Compounding (GLP-1s, Hormones, Injectables)

Compounding and dispensing require strict compliance with federal and state standards.

  • 503A/503B:
    • 503A pharmacies compound per patient prescription.
    • 503B outsourcing facilities compound in bulk under FDA registration.
  • Source only from FDA-registered suppliers.
  • Follow USP <797> standards for sterile compounding.
  • Avoid misleading advertising (no “FDA-approved” claims).
  • Physician dispensing allowed only with compliant labeling and recordkeeping.

8. Marketing & Advertising Guardrails

  • Medical advertising is regulated under California Business & Professions Code (BPC) §§ 651–652, which prohibit untruthful or misleading medical advertising.
  • Ads (print, digital, broadcast) must be truthful, factual, and not misleading. Claims must be substantiated.
  • You may only claim “board-certified” if the board is recognized by ABMS, AOA, or approved by the Medical Board of California.
  • Avoid deceptive before/after photos, exaggerated claims, or unverified patient testimonials.
  • Retain copies of advertisements (drafts, final versions, media buys) for at least two years.
  • Online marketing must also comply with HIPAA and FTC standards — particularly rules on patient privacy, use of protected health information (PHI), truth in advertising, and prevention of deceptive practices.

9. Documentation & Audit Readiness

Auditors look for written proof of compliance, not verbal claims. Maintain organized files for:

  • Entity formation and ownership records.
  • MSO management agreement.
  • Licenses, DEA, and CURES registration.
  • NP/PA agreements and protocols.
  • QA meeting logs and chart reviews.
  • Advertising approvals and consent templates.

The Legal Frame: CPOM + Who Can Be a “Medical Director”?

What CPOM means in practice:

Clinical decisions, employment/supervision of clinicians, protocols, and medical records must remain with the physician-controlled professional entity—not the MSO. 🔗Medical Board of California – Medical Spas 🔗BPC §651 (advertising/holding out)

Who can serve as medical director:

A California-licensed MD/DO in good standing who actually exercises clinical control and maintains a verifiable QA trail. Specialty is less important than competence and availability. 🔗Medical Board of California – Medical Spas

Delegation & Prescriptive Authority (NPs/PAs/RNs): The Documents that Matter

Delegation of Medical Acts

Use physician-approved written documents that define scope, training, supervision level, and emergency procedures (e.g., anaphylaxis plan for IV therapy). Delegation is limited to appropriately licensed/competent personnel.
🔗Medical Board of California – Medical Spas🔗BRN – Practice Publications

Supervisory/Collaborative Agreements

  • NPs: Standardized procedures + furnishing (unless practicing under BPC §2837.103/.104 authority).
  • PAs: Written practice/supervision agreements per the PA Practice Act (as updated by SB 697).
    Include: authorized drugs/devices, consultation/referral rules, communication methods, escalation/emergency response, QA cadence (chart reviews/case conferences), and annual review.

Delegation Limits & Ratios

California no longer imposes a fixed physician-to-PA ratio in statute (post-SB 697); supervision is defined by the practice agreement and standard of care. For NPs,  BPC §2837.103/.104  governs when standardized procedures are not required.

Program-Specific Spotlight

Medspas (Injectables, Lasers/IPL/RF, Skin Procedures)

Injectables and energy devices are medical. Physicians may delegate to NPs/PAs/RNs with training under protocols. Medical assistants and estheticians may not operate lasers. Keep eye-protection policies, laser safety training, test-spot/parameter rationale, and maintenance logs.
🔗MBC – Action Report (who may use lasers); MBC – “Business of Medicine—Medical Spas”; BRN laser advisories.

Telehealth (Virtual Primary Care, Psych, Weight Management)

Obtain/document telehealth informed consent and provide care that meets the same standard as in person (BPC §2290.5). Maintain secure records and e-prescribe under BPC §688 (exceptions apply).

Psychiatry & Behavioral Health

Ensure supervision/standardized procedures (or NP 103/104 status) are in place; for controlled substances, maintain DEA registration and CURES checks per HSC §11165.4.

Weight Loss & Wellness (GLP-1s, Phentermine, IV Therapy)

  • Formulary clarity. List authorized agents, baseline labs, follow-up intervals, and stop criteria in your protocols.
  • GLP-1s. Not scheduled; follow FDA/USP and CA Board of Pharmacy compounding/advertising rules.
  • Phentermine & other controlleds. Higher risk: document CURES checks, contraindications, and follow-up frequency.
  • IV therapy. Keep device/medication logs, compatibility references, crash-cart checks, and anaphylaxis drills.

The Paperwork California Regulators Actually Ask to See

  • Entity & Governance. Professional corporation documents; MSO contract proving no clinical control.
  • Licenses & Registrations. CA MD/DO, NP/PA/RN; DEA as applicable; CURES enrollment.
  • Standardized Procedures & PA Agreements. Signed/current; include scope, communication, escalation, QA cadence; log annual review.
  • Delegation & Scope Matrix. Who can perform which tasks; prerequisites; training; renewal dates
  • Protocols & Consents. Procedure packets (injectables, lasers/IPL/RF, microneedling, IV therapy) with complication algorithms and documentation templates.
  • Laser/Device Folder. Purchase orders (with physician order), operator training certificates, eye-safety SOPs, test-spot/parameter rationale, maintenance logs
  • QA Trail. Chart-review lists with findings/remediations; meeting minutes; incident reporting and corrective actions; competency audit results.
  • Marketing Approvals. Internal sign-offs to ensure titles/claims and before/after usage comply with BPC §651.

Telesupervision & Remote QA: What Good Looks Like

  • Access & cadence. Ensure the medical director can promptly access records for reviews; set risk-tiered review percentages; document remediation and re-review.
  • Escalation playbooks. Aesthetics: reversal agents, ocular-injury pathways, transfer criteria.
    Psych: suicide-risk protocol, crisis resources.
    Weight loss: severe GI events, gallbladder/pancreatitis flags.
    (Best practice anchored in standard-of-care and MBC oversight expectations.)

Telehealth Prescribing: Weight Loss & Controlleds

  • GLP-1s. Permissible if a valid practitioner-patient relationship exists and monitoring meets the standard of care; document labs/follow-ups; e-prescribe per  BPC §688.
  • Phentermine/controlleds. Document CURES checks (HSC §11165.4) and clinical rationale. Federal law (e.g., Ryan Haight Act) also applies to certain controlled-substance teleprescribing—ensure your workflow complies with federal requirements.

Common California Mistakes to Avoid

  • Title without control. Calling someone “medical director” while the MSO dictates protocols or staffing is a CPOM problem.
  • Stale documents. Adding PDO threads, RF microneedling, or GLP-1s without updating standardized procedures/practice agreements and training files. (Best practice aligned to MBC oversight.)
  • Under-documented QA. No minutes, review lists, or remediation notes = regulators infer absent oversight.
  • Improper device delegation. Allowing MAs/estheticians to use lasers.
  • CURES lapses. Missing PDMP queries for Schedule II–IV or failing to re-query at least every four months.

Step-by-Step: Building a Defensible California Setup (30/60/90 Plan)

Days 1–30: Foundation

Confirm clinical control language in governance/MSO contracts; inventory licenses and DEA; enroll prescribers in CURES; paper your standardized procedures (NP/RN), PA agreements, and device protocols.

Days 31–60: QA in Motion

Start chart reviews; log findings and remediation; run a mock inspection against MBC/BRN/PAB expectations; align website/ads with licensure and supervision disclosures compliant with BPC §651.

Days 61–90: Harden & Scale

Complete direct-observation sign-offs; set renewal reminders; verify the medical director can access charts remotely; require updated protocols/training before launching any new service.

FAQs

Can a non-physician own a clinic?

A lay entity may own an MSO but may not practice medicine or control medical judgment (CPOM). Clinical services are delivered by a physician-controlled professional entity.

A CA-licensed MD/DO who actually controls clinical policy, delegation, and QA—and is available to the team.

Scope, authorized/excluded drugs/devices, communication, consultation triggers, emergency procedures, QA cadence, and annual review.

Both are medical; lasers/IPL require appropriately licensed operators (MD/DO/NP/PA/RN). MAs/estheticians may not operate lasers.

Yes—when it meets BPC §2290.5 standards, with informed consent and documentation. Controlled-substance teleprescribing must satisfy both California (CURES) and federal requirements.

How Medical Director Co. Fits into California Compliance

We help you go beyond “check-the-box” compliance:

  • California-licensed physicians experienced in medspas, telehealth, psych, and weight-management.
  • Turnkey standardized procedures and PA agreements with California-specific elements (communication, escalation, QA) and refresh workflows.
  • QA cadence you can sustain (chart-review targets, agendas, documentation trails).
  • Laser/device setup (protocols, competency ladders, safety checklists, maintenance/incident logs).
  • Structure alignment (MSO reviews to preserve CPOM compliance).
  • Ongoing monitoring of MBC/BRN/PAB/Pharmacy guidance and legislative shifts.

Areas We Serve

We provide medical directors and compliance support across California, including major metro areas:
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